Westara

What happens when I change or cancel my plan?

In short

The person who pays changes or cancels the plan under Plan. The new plan's features apply as soon as the change takes effect.

Free → Solo or Family

Checkout starts a new subscription.

Solo → Family

Family starts straight away. Unused Solo time is credited against the Family amount for the current period.

Family → Solo

Solo starts straight away. Unused Family time is credited to your next invoice. Because Solo is for one person, other members have to leave the household first. Pending invites can't be accepted on Solo.

Cancel

Through Manage Billing. You keep the paid plan until the date shown, then Free applies. Your data stays.

Switching between Solo and Family gives you account credit, not a refund to your card. Your statutory rights, such as the right of withdrawal on your first purchase, are not affected.

In the app

  • Plan

You’ll find these areas in Westara after signing in.

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Email support@westara.io